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Job Title: Customer Relationship Manager

Job Description :

Madhees is looking for a Customer Relationship Manager(CRM) with 2-4 Years of relevant work experience. The candidate is responsible for engaging with key customers by building and preserving trusting relationships.

Number Of Posts: 5

Job Type : Full Time

Job Location: Hyderabad

Salary : Negotiable

Experience : 2-4 Years

Required Skills :

CRM, Client Handling, build positive relationships with new clients, strategic and analytical thinking.

Mandatory Qualifications :

  • A bachelor’s degree in Administration or related field.
  • A minimum of 2 years’ experience.
  • Excellent interpersonal and communication skills.
  • Proficient in all Microsoft applications.
  • Superior product knowledge.
  • A team player with leadership skills.
  • Maintain a positive attitude focused on customer satisfaction.

Roles and Responsibilities:

  • Building and maintaining profitable relationships with key customers.
  • Overseeing the relationship with customers handled by your team.
  • Resolving customer complaints quickly and efficiently.
  • Keeping customers updated on the latest products in order to increase sales.
  • Meeting with managers in the organization to plan strategically.
  • Expanding the customer base by upselling and cross-selling.
  • Understanding key customer individual needs and addressing these.
  • Conducting business reviews using CRM programs.
  • Knowing your competition and strategizing accordingly.


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