Madhees is looking for a Customer Relationship Manager(CRM) with 2-4 Years of relevant work experience. The candidate is responsible for engaging with key customers by building and preserving trusting relationships.
Number Of Posts: 5
Job Type : Full Time
Job Location: Hyderabad
Salary : Negotiable
Experience : 2-4 Years
Required Skills :
CRM, Client Handling, build positive relationships with new clients, strategic and analytical thinking.
Mandatory Qualifications :
A bachelor’s degree in Administration or related field.
A minimum of 2 years’ experience.
Excellent interpersonal and communication skills.
Proficient in all Microsoft applications.
Superior product knowledge.
A team player with leadership skills.
Maintain a positive attitude focused on customer satisfaction.
Roles and Responsibilities:
Building and maintaining profitable relationships with key customers.
Overseeing the relationship with customers handled by your team.
Resolving customer complaints quickly and efficiently.
Keeping customers updated on the latest products in order to increase sales.
Meeting with managers in the organization to plan strategically.
Expanding the customer base by upselling and cross-selling.
Understanding key customer individual needs and addressing these.
Conducting business reviews using CRM programs.
Knowing your competition and strategizing accordingly.
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